We have a policy to replace or exchange any print found to be faulty or damaged within 7 days of delivery (although that should be a rare occurrence). In this case we the merchant are more than happy to send you a replacement print free of charge. We also understand that sometimes the prints won’t quite fit the way you originally hoped. If the item has no faults the customer covers the cost of the return.
Once the print is returned, we’ll refund the item cost. We process refunds within 1-5 days from when the return has been received. Just reach out via the live chat service available at the bottom right of every page for support :)
If you have any further questions, please get in touch at: