Products in stock are normally delivered within the number of working days set forth on the website. Unless otherwise agreed (e.g. in connection with the reservation of products not in stock).
A flat rate shipping cost of £2.99 will be applied for UK orders.
A flat rate shipping cost of $3.49 will be applied for US orders.
Our handling time is typically within 1 working day. Delivery will be made no later than 8-12 days in the USA & 3-5 days in the UK after Art Nouvogue has confirmed the order through your order confirmation.
For UK customers we use Royal Mail First Class to deliver your order. For the USA we use USPS Priority Mail to deliver your order.
Due to frequent return issues we do not ship to PO Boxes, if your delivery address is a PO Box, we will get in contact and ask you to provide us with an alternative address.
All of our parcels to both the USA & UK are sent with tracking. However, in rare instances, if after 30 days your parcel has not arrived then we will declare it to be lost and will either send you a replacement poster or offer you a full refund.
The expected delivery time is set forth in the order confirmation, at the checkout and/or on the current product page on the Website. Unless otherwise expressly agreed and if a delivery is delayed for more than 30 working days and it is not due to you as a Customer, you are entitled to cancel the purchase.
If any package shall be picked up at a specific delivery point, the Customer shall do so within the time specified in the notification. Packages shall normally be retrieved personally with valid identification and order number. The Customer will receive a notification of delivery stating when and where the package shall be picked-up or received. The notification may be made by e-mail, ordinary mail and if the Customer has provided a mobile number, also by phone or SMS. Art Nouvogue is entitled to charge the Customer a fee of £15 if the package is not retrieved and an equal amount should the print in question require resending.